Refund and Returns Policy

We appreciate your choice to shop with Radiant Bloom Lab and prioritize your satisfaction throughout your shopping journey. Before making a purchase, we kindly ask you to carefully review our refund and returns policy.

Refund Policy

Change of Mind & Cancellations: We regret to inform you that we are unable to offer refunds or accept returns for orders affected by a change of mind or cancellations.

Health and Hygiene: In accordance with health and hygiene guidelines, we cannot accept returns or issue refunds for products that have been opened, used, or tampered with.

Unsatisfactory Products

Although we cannot provide refunds for a change of mind, we understand that there may be occasions when you are unsatisfied with your purchase. In such situations:

• Contact Us: We encourage you to reach out to our dedicated customer support team at support@radiantbloomlab.com within [number of days, e.g., 7 days] from the date of delivery.
• Individual Assessment: We will carefully assess your case on an individual basis to fully comprehend the issue you are experiencing.

Damaged or Incorrect Items

Should you receive damaged or incorrect items:

• Contact Us: Please promptly contact our customer support team immediately upon receiving your package at support@radiantbloomlab.com.
• Providing Supporting Evidence: To expedite the resolution process, kindly furnish clear photographs of both the damaged items and the packaging.
• Resolution: We are committed to swiftly addressing the issue, which may include arranging a replacement or finding an appropriate resolution.

How to Initiate a Return

It is important to note that our return policy is not standard, primarily due to health and hygiene considerations. However, if you believe your situation qualifies for a return:

• Contact Us: Do not hesitate to get in touch with our customer support team at support@radiantbloomlab.com within [number of days, e.g., 7 days] from the date of receiving your order.
• Provide Details: Clearly articulate the reason for your return and include any pertinent supporting evidence.

Agreement Confirmation

By placing an order with us, you affirm that you have thoroughly read, comprehended, and consented to our refund and returns policy.

Contact Us

Should you have any inquiries or require further assistance regarding our refund and returns policy, we are readily available to assist you. Please do not hesitate to reach out to us at support@radiantbloomlab.com.