We are dedicated to ensuring a transparent and efficient shipping experience for our valued customers. Please take a moment to review this policy to gain a clear understanding of our shipping procedures.
Domestic Orders (UK): All orders within the United Kingdom will be shipped within [number of days, e.g., 2 business days] of order confirmation. Estimated delivery time is approximately [number of days, e.g., 5-7 working business days] from the date of shipment.
International Orders: Orders outside the United Kingdom will be shipped within [number of days, e.g., 2 business days] of order confirmation. Estimated delivery time is approximately [number of days, e.g., 10-14 working business days] from the date of shipment.
We rely on trusted shipping carriers to ensure the secure and efficient delivery of your orders. Please note that due to COVID-19, we currently do not offer signed-for mail as an option. The selection of the shipping method will be based on factors such as the destination and the size of your order. Presently, we are using tracked mail with GPS location tracking, along with images of your package being delivered.
Shipping costs are determined based on the destination, weight, and dimensions of your order. The applicable shipping fee will be clearly presented during the checkout process before you finalize your purchase.
Once your order is dispatched, you will receive a confirmation email containing tracking information and a link to monitor your package’s progress.
For your convenience, you can also access your order status and tracking information by logging in to your account on our website.
We kindly request that you provide accurate and complete shipping address information during the checkout process. We cannot be held responsible for any delays or non-delivery resulting from inaccurate or incomplete address details.
While we make every effort to meet our estimated delivery timeframes, unforeseen delays may occasionally occur due to factors beyond our control, such as adverse weather conditions, customs processing, or disruptions in carrier services. We greatly appreciate your understanding in such circumstances.
For international orders, please be aware that customs duties, taxes, or import fees may be imposed upon delivery. These fees are the responsibility of the recipient and are not included in the purchase price or shipping charges.
By placing an order with us, you acknowledge that you have read, understood, and consented to our shipping policy.
Should you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact us at Support@radiantbloomlab.com.